We are excited to announce that BHIB have been shortlisted for the ‘Investment in Company Culture’ category in the UK Customer Service Excellence Awards 2019. The event will take place on the 10th April 2019 at the Café De Paris, London.
This award focuses on purely customer service in the insurance and broker markets. It benchmarks success, innovation and positive business change for the customer.
As part of BHIB Insurance Brokers, we pride ourselves on being customer-focused and going the extra mile to deliver tailored insurance solutions for Local Councils. We are passionate about exceptional customer service, taking a hands-on approach when it comes to communities, Councils and charities to understand what is important to you.
During this last year we have worked closely with a range of Councils, particularly our shared Council, Blaby District Council, to offer our support to the local area through holding presentations, hosting training sessions and giving risk management and insurance advice. BHIB also have a great relationship with NALC, meaning we are able to collaborate with their teams and keep up-to-date with the latest industry news and guidelines.
One customer has commented:
“Insurance provides peace of mind when things go wrong. Having access to a resource like BHIB who are able to educate our management in the importance of doing everything in their power to prevent things going wrong provides even greater peace of mind.”
To find out more about our business and the people who shape it at BHIB Councils Insurance, see our About Us page.
